Robot Food Delivery, Now in the Grubhub App!

Grubhub and Starship Technologies have partnered with East Carolina University to offer a futuristic delivery service! That’s right, now you can have your favorite on-campus foods brought to you by a robot!  

Enjoy savory snacks, sweet treats, and hearty meals from all over the East Carolina University campus without leaving the comfort of your favorite on-campus hangout spot! The robots provide a safe, fast, affordable, and environmentally friendly delivery.  

Ready to try the future of food delivery? 

  1. Download the Grubhub app.  
  2. Go to Account → Campus Dining.  
  3. Select East Carolina University from the list and fill out the prompts 
  4. Go to the homepage and order from any restaurant labeled “Offers Robot Delivery”!  

Plus, your 1Card can be synced to Grubhub, so you can order from your favorite campus restaurants, like Raising Cane’s, Au Bon Pain, Subway, Port City Java, and more!

Learn more about Starship’s mission to transform the future of delivery.  

Starship food delivery robot on campus. (ECU Photo by Cliff Hollis)
Starship food delivery robot on campus. (ECU Photo by Cliff Hollis)


Grubhub and Starship Technologies have partnered with East Carolina University to offer a futuristic delivery service! Our new friends can be seen rolling through campus with your favorite foods.


How do robots know where they’re going?

Most of the time the robots drive autonomously, using a combination of computer vision and GPS to pinpoint their exact location to the nearest inch.  

How does the robot not hit things?

The robot has obstacle detection. Twelve cameras, ultrasonic sensors, radars, neural networks, and more help detect obstacles (whether that’s a dog or pedestrian/cyclist). 

How fast does it go?

The robot travels safely at 4 mph. 

Does it travel on roads or sidewalks?

The robots are designed to act like pedestrians. So it mainly travels on sidewalks, but they cross roads too. 

Are they 100% Autonomous?

We aim for 99% autonomous operation. The robots can be monitored remotely by a human who can take control at any time, if needed. There is a staff member on campus to make sure the robots are running effectively.  

How much does the robot weigh?

40-45 pounds. 

How much can the robot carry?

Around 20 pounds. 

How do I know my food will still be warm when it gets to me?

The robots are temperature controlled to ensure that whether your food is hot or cold, it will be delivered at just the right temperature. These robots are also equipped with cup holders and dividers to make sure that nothing is spilled on its way to you.  

How do you prevent theft?

The robots have many theft prevention measures to prevent this from happening. Sirens if it is picked up, tracking to the nearest inch, a securely locked lid, and cameras that can record. 

What company made the robots?

Starship is an American company headquartered in San Francisco. The robots are manufactured in Europe. 

How do you order robot delivery?

Robot delivery is powered through Grubhub! To see what on-campus locations offer robot delivery, make sure you are connected to your campus in the Grubhub app. On the homepage, you will see that some restaurants have a label that says “Offers Robot Delivery.”  

How do I connect to my campus in the Grubhub app?

To connect to your campus, go to ‘Account’, then ‘Campus Dining’. Select East Carolina University from the menu and follow the prompts.  

Can I use Pirate Meals for Starship Delivery?

Yes, you can use your Pirate Meals but will have to pay the delivery fee with Bucks or Cash Card.

How do you ensure sanitary deliveries?

The robots are cleaned and sanitized before every delivery. 

Are they environmentally friendly?

Starship’s robots are safe, green, and 100% electric.